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Delivery Manager

Full Time
Remote
Posted:
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Job Details

IdeaCrew is currently seeking Delivery Manager to join our innovative, hard-working team as we disrupt healthcare technology.

Position Overview:

The Delivery Manager is accountable for the efficient, on-time, and on-budget delivery of software changes across all assigned projects. This role collaborates closely with Product Leadership and Senior Delivery Managers to ensure that all software solutions meet the highest standards of quality and adhere to the Agile SDLC process outlined by IdeaCrew. The Delivery Manager will ensure that projects are delivered in line with the expectations of the product roadmap, which may include a range of initiatives, such as feature projects, operations & maintenance projects or tasks, product advancements, security maintenance initiatives, and strategic initiatives of varying size and complexity.

The Delivery Manager oversees day-to-day project operations, including sprint-to-sprint planning, resource allocation, forecasting, and project updates. At project initiation, the Delivery Manager leads the kickoff, defining scope, objectives, timelines, and resource requirements in collaboration with stakeholders. They also facilitate estimation efforts by working with the technical team to assess the complexity of deliverables, generate time and resource estimates, and secure approval from Senior Delivery Managers and the VP of Product Delivery.

Once the project is underway, the Delivery Manager ensures proper prioritization of tasks, manages progress, adjusts forecasts, and communicates updates to both internal teams and clients. They serve as the primary point of contact for client communications, ensuring updates are consistent, clear, and timely.

As projects move through the SDLC reaching User Acceptance Testing and Project Closeout, the Delivery Manager is responsible for owning triage coordination, client communications, defect resolution, management of change requests and other risks to ensure client approvals are reached. At which point management of closeout duties, such as readiness reviews, release management coordination, operations & maintenance handover are expected.

As the leader of the delivery team, the Delivery Manager fosters a collaborative, efficient environment, ensuring alignment between product, technical, and quality assurance teams. They ensure that team members are equipped to succeed, resources are allocated effectively, and goals are communicated clearly to meet project objectives.


Key Responsibilities:


Qualifications:


Reporting Structure:

The Delivery Manager will report directly to the Senior Delivery Manager within their assigned product vertical and work in close partnership with the Product Manager. Together, they will oversee the execution of project activities and ensure alignment with broader business goals and the product roadmap. The Senior Delivery Manager and Product Manager will provide strategic direction, while the Delivery Manager will be responsible for the day-to-day execution of projects. This includes supporting risk identification and mitigation, ensuring any issues are escalated in a timely manner, and helping to refine processes for continuous improvement. Additionally, the Delivery Manager will collaborate with both leaders to maintain and optimize the team’s delivery velocity, ensuring that the team consistently delivers high-quality software on time, on budget, and within scope.


Please note that this job description provides a comprehensive overview of the primary responsibilities of the Delivery Manager role. However, the scope of responsibilities may evolve over time, and the Delivery Manager may be assigned additional duties or tasks as needed to support the organization’s goals and adapt to business needs.

Salary

$100000 to $120000 per year

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Equal Employment

IdeaCrew values a diverse workplace and is proud to be an equal opportunity workplace. IdeaCrew does not discriminate on the basis of race, religious creed, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, ancestry, veteran status, marital status, political affiliation, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.